Questions, answered.

If you're employed in the UK, your income tax is deducted automatically by your employer each month. HMRC allows employed workers to offset certain allowances and expenses against that tax. Most people never claim these allowances because nobody tells them they can. A PAYE rebate is the money HMRC owes you as a result. It's not a loophole or a scheme. It's a legal entitlement. The average is £3,500.

It varies depending on your employment type, expenses, and how many years you're claiming for. Based on claims processed by our accountancy partners, the average rebate is around £3,500. Some workers are owed significantly more.

You can typically claim for the last four tax years, plus the current year. Once you become a client of the accountancy firm, they will also process your claim each April going forward, so you continue to receive money back each year without having to think about it. Your accountancy partner will confirm exactly which years apply to your specific situation.

HMRC doesn't automatically calculate or pay rebates for most workers. You have to claim. This is how the system works, and it's why millions of pounds in legitimate rebates go unclaimed every year.

A rebate and a refund are similar in that both involve HMRC returning money you've overpaid. A rebate specifically refers to allowances and entitlements you're owed based on your job. You can be owed a rebate even if your employer has handled your tax correctly all year.

If you pay PAYE income tax in the UK, or have done in the last four years, you almost certainly qualify. Over 90% of claims submitted by our accountancy partners are successful. The question isn't really whether you qualify. It's how much you're owed and how far back you can claim. The fastest way to find out is to fill in our form. It takes 60 seconds.

Yes. Most rebate claims come from full-time employees. Being employed full time has no bearing on whether you qualify. What matters is what you do in your job and what expenses you've incurred.

Yes. Part-time workers qualify on exactly the same basis as full-time workers. Your entitlement is calculated based on your employment and expenses, not the number of hours you work.

No. Changing jobs doesn't disqualify you. Your accountancy partner can assess each period of employment separately. In some cases, a job change can actually increase your entitlement.

Possibly. This depends on what you included in your self-assessment and which years you're looking at. Your accountancy partner will assess your situation and let you know whether there's anything further to claim.

SmartRebate is a UK introducer service. We connect PAYE workers with a regulated accountancy firm that processes over 1,700 rebate claims every month. You apply through us in 60 seconds. We connect you with the accountancy firm. You sign two e-signature forms and send your latest P60. They handle everything else and your rebate is paid in 3 to 6 weeks.

No. SmartRebate is an introducer service, not a regulated financial advisor or accountancy practice. We don't give tax advice and we don't process claims. That's handled by our regulated accountancy partner, who specialises in rebate claims at scale.

Your claim is processed by a regulated accountancy firm specialising in PAYE rebate claims. They process over 1,700 claims every month with a 90% success rate. They handle all communication with HMRC directly. SmartRebate makes the introduction. They do everything from that point.

Yes. Completely. Rebate claims are a statutory entitlement under UK tax law. The accountancy firm we work with processes over 1,700 claims every month and is regulated. This isn't a loophole, a scheme, or anything that will come back to bite you. It's honest, clever accounting that gets ordinary working people back the income tax they've overpaid. If you want to verify us, call us, look us up, or check the ICO register.

You can contact HMRC yourself. But most people find the process time-consuming, technical, and easy to get wrong. The accountancy firm we work with does this for a living. They know exactly what to claim, how to maximise your entitlement legally, and how to deal with HMRC's processes. Their success rate is over 90%. Most people who use a specialist get back more than they would have found on their own.

Yes. Once you're a client of the accountancy firm, you can claim again every April going forward. They keep your details on file, so the process is even simpler the second time. This means an ongoing income tax saving year after year, not just a one-off rebate.

Genuinely very little. To apply, you give us your name and contact details. After we connect you with the accountancy firm, you sign two short e-signature forms and send your latest P60. That's it. The full customer side of the process is roughly 5 to 6 minutes of your time.

No. Your accountancy partner handles all communication with HMRC on your behalf. You don't write letters, make calls, or fill in any government forms.

Your form takes 60 seconds. We make the introduction within 48 hours. The accountancy firm sends you two short forms to sign online and asks for your P60. Once those are received, they submit to HMRC and manage the process. Money is typically in your account within 3-6 weeks of starting.

If the claim isn't successful, there is absolutely no cost to you. No fee, no admin charge, no recourse of any kind. You simply don't receive a rebate. That said, over 90% of claims submitted are successful. The firm wouldn't process 1,700 claims a month if the success rate weren't there.

No. Rebate claims don't change your tax code going forward and your employer isn't notified or involved. It's a standard process between you, your accountancy partner, and HMRC.

Nothing upfront. Not a penny. The accountancy firm charges a fixed percentage of the rebate they secure for you. That fee is deducted from your rebate when it arrives in your account. If the claim is unsuccessful, there is no fee. There are no admin charges, no application fees, no cancellation costs, and no hidden charges of any kind. SmartRebate's service to you is entirely free. We are paid by the accountancy firm, not by you.

You don't pay anything upfront. The accountancy firm's fee is deducted from your rebate once HMRC has paid out. SmartRebate's introduction fee is paid by the accountancy firm, not you, so our service costs you nothing at any stage.

Directly into your bank account. Once HMRC processes the claim and your accountancy partner deducts their fee, the remainder is paid straight to you.

Rebate amounts depend on your specific employment history and expenses. Your accountancy partner will give you an honest assessment of your entitlement before submitting. There are no surprises.